Privacy & Policy

Impact Marketing Consulting FZE LLC | Last Updated: December 2025 | Website: impactcmo.ae

Impact Marketing Consulting FZE LLC (“ImpactCMO”, “we”, “our”, “us”) is committed to protecting your personal information and handling it responsibly and transparently.

This Privacy Policy explains what information we collect, how we use it, how we store it, and the rights available to you.

1. Who We Are

Impact Marketing Consulting FZE LLC

Licensed by: Ajman Nuventures Centre Free Zone

Trade Licence: 262274239888

Registered Office: BC-890263, 26th Floor, Amber Gem Tower, Ajman

Email: kevin@impactcmo.ae

Phone: +971 56 397 5428

2. What Information We Collect

We collect information in the following ways:

2.1 What Information We Collect

When you submit forms or contact us, you may provide:

Name
Email address
Phone number
Company name
Project details and messages
Any other voluntary information

2.2 Information Collected Automatically

When using our website, we may collect:

IP address
Browser type
Device type
Pages visited
Time spent on the website
Traffic behaviour
Referring URLs

Collected using: Google Analytics, Meta Pixel, Hotjar and similar tools.

2.3 Information Collected Through CRM

When you contact us, your information may be stored in our CRM system (Go High Level) to manage communication and service delivery.

3. How We Use Your Information

We use your personal data for legitimate business purposes, including:

Responding to enquiries
Providing our consulting services
Preparing proposals or agreements
Managing client relationships
Improving website performance and user experience
Analytics and performance reporting
Protecting our business against fraud or misuse
Complying with UAE regulations

We do not sell, rent, or trade your personal data.

4. Legal Basis for Processing (International Standards)

Although not required by UAE law, for transparency, we follow best-practice standards:

Legitimate Interest: responding to enquiries, improving the website
Contractual Necessity: when entering or delivering a service agreement
Consent: for optional tracking cookies and analytics, where applicable

5. How We Share Your Information

We may share your data with trusted partners only when required:

CRM provider (Go High Level)
Analytics and tracking tools (Google, Meta, Hotjar)
IT and hosting providers
Legal or regulatory authorities (if required by UAE law)

We do not share your personal data with advertisers or unrelated third parties.

6. International Data Transfers

Some data may be stored or processed outside the UAE by reputable cloud service providers. We ensure that providers follow recognised international data-protection standards.

7. Data Retention

We retain personal data only as long as necessary for:

Responding to enquiries
Ongoing client relationships
Legal or regulatory requirements
Business record-keeping

Typical retention periods: 12–36 months unless a longer period is legally required. You may request deletion at any time (see Section 10).

8. Cookies & Tracking

We use cookies to:

Improve website functionality
Analytics and tracking tools (Google, Meta, Hotjar)
Measure performance
Types of cookies used:
Essential Cookies: required for basic functionality
Analytics Cookies: track website usage
Marketing Cookies: remarketing and campaign optimisation

You can disable cookies in your browser settings, but some features may stop working.

9. Data Security

We implement reasonable technical and organisational measures, including:

Secure hosting environments
Password protection
Access controls
Encrypted communication (HTTPS)
Limited staff access

However, no digital system is entirely foolproof.

10. Your Rights

You may request:

Access to your data
Correction of inaccurate information
Deletion of your data
Restriction of processing
Withdrawal of consent (where applicable)

To request any of these, email: kevin@impactcmo.ae

11. Third-Party Links

Our website may contain links to external sites.

We are not responsible for their content or privacy practices.

12. Children’s Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect information from minors.

13. Updates to This Policy

We may update this Privacy Policy occasionally. The updated version will always be posted on this page with the revised date. Continued use of our website constitutes acceptance of any changes.

14. Contact Information

For questions or requests regarding this Privacy Policy:

Impact Marketing Consulting FZE LLC

Email: kevin@impactcmo.ae

Phone: +971 56 397 5428